WPS Officer - Dubai

We are looking for a WPS Officer to join our WPS team at the Dubai Head Office.
Job Responsibilities & Requirements:

✔ Process customer onboarding in line with company procedures and accurately capture all details in the core system.
✔ File and maintain customer documents at Central Operations.
✔ Timely process cardholder files, salary files, and other related tasks, ensuring accuracy without errors, data mismatches, or duplication.
✔ Maintain records relevant to WPS processing according to internal and regulatory standards.
✔ Deliver excellent customer service to both internal and external stakeholders interacting with the department.
✔ Ensure strict compliance with all Wage Protection System (WPS) regulations mandated by the Central Bank of the UAE.
✔ Assist in preparing reports to monitor daily tasks and departmental activities.
✔ Escalate issues or potential risks to the Department Head and management team as needed.
✔ Validate authentication of ancillary service requests (e.g., replacements, Statements of Account (SOA), dispute claims, PIN resets) from branches, sales teams, and relationship officers.
✔ Complete assigned WPS-related processes accurately and promptly.
✔ Perform any additional tasks assigned by the Manager.
Skills & Competencies:
✔ Excellent MS Office skills, especially Excel and Word.
✔ Strong analytical skills and attention to detail.
✔ Ability to work efficiently in a fast-paced financial environment.

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https://gulfcareerhunt.com/hiring-wps-officer-dubai-uae/

Posted on : 18 hours ago, #210410, 2 views

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