Ticketing Agent Required in Dubai - Dubai

Ticketing Agent Required in Dubai

Travel Reservation Agent

Responsibilities

· Plan and sell transportations, accommodations, insurance and other travel services

· Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations

· Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc.) to travellers

· Book transportation, make hotel reservations and collect payment/fees

· Use promotional techniques and prepare promotional materials to sell itinerary tour packages

· Deal with occurring travel problems, complaints or refunds

· Enter data into our software and maintain client files

· Network with tour operators

· Maintain statistical and financial records

· Meet profit and sales targets

· Assisting and advising customers who may be choosing from a variety of travel options.

· Making reservations for customers based on their various requirements and budgetary allowances.

· Checking the availability of accommodation or transportation on the customers’ desired travel dates.

· Helping plan travel itineraries by suggesting local tourist attractions and places of interest.

· Processing payments and sending confirmation details to customers.

· Sorting out any issues that may arise with bookings or reservations.

· Selling and promoting reservation services.

· Answering any
questions customers might have about the reservation process.

· Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.

· Providing support to customers who may need to amend or cancel a reservation.

Skills Requirements:
· Degree in Hospitality, Travel, Tourism, Business or relevant field

· Proven work experience as a Travel Agent

· Excellent written and verbal communication skills.

· Multi-tasking and time-management skills, with the ability to prioritize tasks.

· Proficient in Microsoft office suite.

· Data entry experience.

· Flexible working hours.

· Excellent knowledge of computer reservations systems, GDS systems and e-travelling

· Customer-service experience.

· Fluency in English; multilingualism is a plus

· Strong sales skills and commercial awareness

· Ability to interact, communicate and negotiate effectively

· Sound knowledge of domestic and international travel trends

· Degree in Hospitality, Travel, Tourism, Business or relevant field

· Personal travel experience will be considered an advantage

APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/ticketing-agent-at-voyage-luxury-tourism-2987563034?

Posted on : 4 years ago, #116479, 18 views

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