Telematics Technical Support Engineer - Arabic Speaking Required in Dubai - Dubai

Telematics Technical Support Engineer - Arabic Speaking Required in Dubai

TECHNICAL SUPPORT ENGINEER (TELEMATICS)

Teltonika Middle East is a representative branch of Teltonika IoT Group, JSC – a European company, which is creating and manufacturing the Internet of things (IoT) for over 23 years. From connected vehicles to networking, we seek our solutions to be used globally and become an indispensable part of any business. By setting new trends we inspire our partners to change the world and use the most advanced technologies in the market.

Now we are constantly growing and looking for an ambitious Technical Support Engineer to join our team in Dubai!

THE MAIN AREAS OF RESPONSIBILITY

Consult employees and customers on devices/solutions related technical issues via Helpdesk system and other remote connection tools: phone, Skype, Teams, TeamViewer and etc;
Develop and administrate documentation of products;
Prepare technical documentation of products;
Prepare technical tasks;
Prepare and provide training for employees and clients about our company’s products and solutions;
Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, recommending system improvements;
Visit clients in UAE
Participate in meetings with clients to answer technical questions;
When needed, take part in exhibitions/conferences and present our products and it’s benefits.

EXPERIENCE, SKILLS, AND PERSONAL QUALITIES YOU WILL NEED

• Open to bilingual Arabic-English speaker only;

• Previous work experience as Technical Support/IT Support Engineer, Systems Engineer or similar role;

• Technical/engineering education;

• Good understanding of telecommunication systems and IoT technologies: GSM, 2G, 3G, 4G, CAT M1, NB-IoT, Bluetooth, and GPS;

• Good communication skills and etiquette both in writing and speaking;

• Capability of working in a fast-paced environment;

• Problem–solving and presentation skills;

• Willingness to travel, visit clients, and preferably with a UAE driving license.

WHAT WE OFFER

The opportunity to build significant achievements in your professional career in the IoT sphere;
Work with projects and solutions that create value for the client;
Multicultural environment which highly values knowledge and ideas exchange;
Internal training and all tools for constant professional growth.

We will only contact selected candidates. We kindly inform you, that your CV and other personal data will be processed in accordance with TELTONIKA PRIVACY POLICY

APPLY FROM LINK NOW
https://ae.linkedin.com/jobs/view/telematics-technical-support-engineer-arabic-speaking-at-teltonika-2863596333?

Posted on : last year, #110820, 15 views

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