Spa Receptionist Required in Dubai - Dubai

Spa Receptionist Required in Dubai

Duties and Responsibilities:

Be on time for shift and maintain consistent, regular attendance record
Properly open and close spa each day according to Standard Operating Procedures.
Accurately book, change and cancel spa appointments.
Acknowledge and greet everyone who enters and leaves the spa.
Ensure that the check-in, check-out and payment process is handled in accordance with company policy
Provide callers and guests with detailed descriptions of spa treatments, packages, services, and hours of operation.
Operate phone system accurately and efficiently.
Actively promote the spa, treatments, services, sessions and retail, as well as promotions and/or discounts available.
Handle guests’ questions and concerns promptly, professionally and courteously.
Maintain complete confidentiality in all guest matters in accordance with company policy;
Maintain a clean; safe, fully stocked and well organized work area.
Ensure adequate stock of supplies and equipment; inform management when stock is low.
Must be able to work without constant direct supervision and remain at assigned post for
extended periods of time.
Maintain a positive attitude and contribute toward a quality work environment.
Assist in all areas of spa operation as requested by management.
Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

Experience Requirements:

Minimum of 2 years of experience as a Front Desk personnel or as Customer Service representative with proven sales OR
Minimum of 2 years of employment within a Hotel environment or Spa
Familiarity with Spa Booking Software such as Zenoti, Fresha, Spasoft etc.

APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/spa-receptionist-dubai-at-jazz-lounge-spa-3144451367?

Posted on : 3 years ago, #123337, 14 views

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