Role in Customer Service Required in Dubai - Dubai

Role in Customer Service Required in Dubai

Emaar Entertainment has a unique portfolio of attractions that are truly innovative and transcend just entertainment or leisure. Its assets include some of the city’s most unique entertainment venues including Dubai Aquarium & Underwater Zoo, Dubai Ice Rink, KidZania®, VR Park & Digit. Highlighted by its philosophy to ‘inspire joy’, each attraction opens a door to an exceptional world of excitement for visitors.

ABOUT THE FUNCTION

The Guest Experience function for Emaar Entertainment engages in providing exceptional service to all the guests, driving great guest satisfaction and guest experience across activities such as greeting guest, sales guidance, completing sales transactions, addressing queries and store maintenance.

WHAT YOU WILL NEED TO SUCCEED

UAE Nationals Only.
No Prior experience is required.
Good command of English.

PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST

Providing exceptional service, resulting in positive customer experience.
Guest Satisfaction
Internal customer (employee) satisfaction
Mystery Shopper Audits
Guest enquiries

COMPETENCIES

Put Customer First
Drive for Results
Learning
Resilience
Disrupt & Challenge
Adaptability

WHAT WE BELIEVE IN

At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.

Customer Focus

Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.

Ownership Mindset

No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.

Fast Paced

Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.

Talent and Tenacity

Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.

Adaptability

We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.

APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/role-in-customer-service-at-emaar-2913943606?

Posted on : 2 years ago, #113031, 18 views

It is ok to contact this poster with commercial interests.

Report as inappropriate