Patient Care Coordinator - Dubai

Early Medical, led by #1 New York Times Bestselling Author Dr. Peter Attia, is seeking a highly skilled Patient Care Coordinator to join our innovative virtual healthcare practice. We specialize in longevity and healthspan optimization, blending cutting-edge science with personalized, proactive care. Our fully remote team is united by a mission to transform healthcare through Medicine 3.0, emphasizing precision, preventive strategies, and patient-centered solutions.
Key Responsibilities:
• Create a seamless, high-touch patient experience, combining healthcare precision with luxury concierge-level service.
• Manage scheduling, test orders, referrals, and task tracking, ensuring all physician-directed activities are executed flawlessly.
• Collaborate with Executive Assistants, external partners, and clinical teams to anticipate needs and eliminate operational friction.
• Maintain accurate and detailed patient records using EMR and CRM systems.
• Proactively notice and correct errors, ensuring patients feel informed, supported, and valued.
• Build and sustain essential relationships with external partners and patients.
• Drive process improvements and contribute to team innovation.
Time Allocation:
• Premium Patient Experience Creation: 30%
• Complex Logistics Management: 25%
• Documentation and Information Excellence: 25%
• External Relationship Management: 15%
• Innovation and Team Enhancement: 5%
Qualifications & Skills:
• 3–5 years of experience in roles demanding exceptional service and administrative excellence, including healthcare coordination.
• Proficiency with Microsoft Office, Adobe, EMR systems, and CRM platforms.
• Experience in patient-facing roles, remote work environments, and self-managed digital communication.
• Strong hospitality mindset, exceptional attention to detail, proactive problem-solving, adaptability, and ownership mentality.
• Passion for Early Medical’s mission and Medicine 3.0 principles.
Core Characteristics:
• Precision-oriented: Ensures flawless execution and reliable systems.
• Adaptable and resourceful: Solves problems creatively and adjusts to changing needs.
• Collaborative and supportive: Builds trust, communicates effectively, and assists proactively.
• Self-directed and mature: Works independently with discretion and high standards.
Benefits:
• Fully remote role in the U.S.
• 100% employer-paid medical, vision, dental, life, short-term and long-term disability insurance.
• Employer HSA contributions and additional FSA/HSA plans.
• 401(k) with 5% company match.
• Generous PTO and holiday schedule.
• Work-from-home stipend.
• Opportunity to work at the forefront of longevity science with a world-class team.
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