IT Support Engineer Required in Dubai - Dubai

IT Support Engineer Required in Dubai

The IT Support maintains the computer networks of all types of organizations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, configure hardware software, networks and solves technical issues as they arise.

Job Responsibilities:

Serve as the first point of contact for all end users seeking technical assistance.
Analyze and resolve end user hardware and software computer problems in a timely and accurate manners.
Troubleshoot hardware and software issues in person, remotely and via phone. •
Troubleshoot local networking, POS & AIO printers, Wi-Fi, Software & business applications. •
Offer daily operations and systems support to users.
Properly escalating unresolved incidents to the next level of support.
Follow-up, Monitor and update end user pending calls status and information.
Verify functionality of hardware and software components.
Pro-actively monitor the network operations.
Coordinate and follow up resolution for open/pending incidents.
Ensure proper recording, documentation and closure.
Skilled in remotely installing, upgrading, troubleshooting, and repairing (at the component level) any of the personal computers.
Knowledge & Troubleshoot Audio Visual Systems.
Co-ordinations with vendor for service, follow-ups & repairs.

Requirements & Skills:

BS degree in Information Technology, Computer Science or equivalent
Minimum 2 years working experience as IT support in Hospitality/Retail Industry
In-depth knowledge of hospitality IT Infrastructure
Strong problem-solving skills
Excellent written and verbal communication skills
Drivery License with car is mandatory

APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/it-support-engineer-at-demind-firma-management-3381250633?

Posted on : 3 years ago, #133094, 50 views

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