Information Technology Support Analyst Required in Dubai - Dubai

Information Technology Support Analyst Required in Dubai

Keep computer systems running smoothly and ensure users get the maximum benefit from them.
Install and configure computer hardware operating systems and applications
Monitor and maintain computer systems and networks
Talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Replace parts as required
Provide support, including procedural documentation and relevant reports
Follow diagrams and written instructions to repair a fault or set up a system
Support the roll-out of new applications
Set up new users' accounts and profiles and deal with password issues
Respond within agreed time limits to call-outs
Work continuously on a task until completion (or referral to third parties, if appropriate)
Prioritise and manage many open cases at one time
Establish a good working relationship with customers and other professionals, such as software developers
Test and evaluate new technology
Conduct electrical safety checks on computer equipment.

Job Requirements:

Bachelor's degree in IT, Computer Engineering, or a relevant degree.
3+ years of experience in a similar role.
Working knowledge and expertise with a variety of software, hardware, and applications.
Willingness to solve complicated problems and see projects through to completion.
Analytical skills to study problems and records and identify solutions.

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https://ae.linkedin.com/jobs/view/information-technology-support-analyst-at-boundless-consulting-2909040988?

Posted on : last year, #112951, 19 views

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