Front Office Manager Required in Dubai - Dubai

Front Office Manager Required in Dubai

We are seeking passionate and dynamic guest-focused Front Office professionals who pride themselves on their ability to deliver extraordinary customer service and provide creative solutions to our guests.

Front Office Manager, you are responsible for all pertinent matters affecting guest service and hotel operations and for maximizing hotel revenue while delivering excellence at every opportunity. The role involves controlling the availability of rooms and the day-to-day functions of the Front Office, such as handling guest arrival and departure, and information requests, and will include key responsibilities such as:

•Ensure guests receive prompt attention and personal recognition throughout their stay in the hotel, respond to guest needs, and resolve any issues that may arise resulting in the highest possible guest satisfaction

•Plan and implement the application of availability controls to those market segments, which will maximize hotel room, food & beverage, and other revenues where applicable

•Maintain a high-performance standard among guest contact employees to ensure they are knowledgeable, friendly, and courteous at all times

•Inform the management via reports about the results of trends or guest impressions and problems in the hotel affecting the guest or the operation

•Work closely with the Housekeeping Department to turn rooms around with a minimum of lost time and to allocate arriving guests appropriately

•Participate in decisions involving occupancy goals, marketing strategies, and development of rates.

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https://ae.linkedin.com/jobs/view/front-office-manager-at-hotelstalents-3443409962?r

Posted on : 2 years ago, #137640, 22 views

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