Customer Service Representative Required in Dubai - Dubai

Customer Service Representative Required in Dubai

We are looking for experienced customer service representative to join our offices in Dubai.

Job Description:

Manage incoming and outgoing phone calls
Repost to customer's incoming messages
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers

Requirements and skills

Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma or equivalent
Native English and Arabic speaker
Preferred gender: Female

Qualified candidates are welcomed to submit their resume.

APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/customer-service-representative-arabic-speaker-night-shift-at-aiwa-box-3347988770?

Posted on : 2 years ago, #131240, 9 views

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