Customer Service Representative Required in Dubai - Dubai

Customer Service Representative Required in Dubai

About Copart:

Copart, Inc., founded in 1982 by Willis J. Johnson, began as a single salvage yard in California. Now headquartered in Dallas, Texas, Copart is a global leader in online vehicle auctions and a premier destination for the resale and remarketing of vehicles. Copart’s innovative technology and online auction platform links buyers and sellers around the world. Copart currently operates more than 200 locations in 11 countries and has over 125,000 vehicles up for auction every day.

Job Summary:

The CSR is responsible for responding to customer queries from walk-ins, emails, and phone calls in a timely manner with accurate details and delivering excellent service to customers.

Essential Functions:

Handle phone calls with appropriate greetings & assisting on Customer queries.
Obtain detailed information from customers regarding their queries and delivering correct instructions.
Maintain accurate documentation on vehicles and other operational documents.
Consistently responds to customer inquiries and requests in a professional manner thru emails or walk-in queries.
Maintains a positive and professional demeanor
Other administrative duties as assigned.

Job Requirements:

Must be able to professionally speak, read and write English and Urdu.
Strong communication Skills.
One year of customer service experience. General automotive experience is a plus.
Excellent customer service attitude and skills
Ability to provide detailed logistical instructions
Professional phone manner.
Computer proficiency.
Must be able to multi-task in a fast-paced environment-
Strong attention to detail
Must be able to handle conflicts
Check us out at www.copartmea.com

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https://ae.linkedin.com/jobs/view/customer-service-representative-at-copart-middle-east-2997889185?

Posted on : 3 years ago, #117198, 11 views

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