Customer Service Manager Required in Dubai - Dubai

Customer Service Manager Required in Dubai

Confidentiality: TIYA PTE. LTD.(LIZHI Group) uses applicants’ data only for recruitment purposes.

About TIYA:

TIYA is a Singapore-based company established in 2019 and a fully-owned subsidiary of LIZHI (NASDAQ:LIZI), a US-listed company. With more than 10 million downloads spanning across North America, Europe, South East Asia, Japan, Korea, the Middle East, and Latin America, TIYA has created a global audio ecosystem that integrates voice and social interactions.

Responsibilities：

Ensure customer services team provide an efficient service to identified customers in the relevant regions including order processing, preparation of the export shipping documentation, coordinating shipments, tracking deliveries and responding promptly and effectively to all customer queries.
Provide line management to the team, regularly reviewing performance and providing constructive feedback.
Will also provide first line support to distributors along with trade marketing and basic account management activities.

Qualifications：

Previous Customer Service experience
Previous experience of managing a diverse team
Experience of providing Trade Marketing support experience is advantageous
Microsoft office and ERP systems (experience of Microsoft Dynamics AX and Tally is advantageous)
Expert knowledge of Microsoft Excel
Experience with International Trade Finance and International Distribution and Shipping
Experience with Letter of Credits and associated requirement of documentation etc.
Administrative experience, specifically with proven record of data entry.
Experience in Customer Services within a supply chain environment is desirable
Excellent standard of English and Arabic is required

Why work with us:

We have an energetic team who are passionate about building a global audio-based online networking platform;
We have many years of experience in the online-audio industry;
TIYA has a people-centric culture, we fully support people with creative mindset to develop new project;

We will offer you:

Competitive compensation and benefits programs
Training & Development programs
Career advancement
Excellent work environment and flexible hours
International market exposure
AWESOME Team members!

APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/customer-service-manager-at-tiya-3193757041?

Posted on : 3 years ago, #125123, 8 views

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