Closing Operations Specialist - Dubai

Snapdocs is expanding and seeking a detail-oriented Closing Operations Specialist to support our document-processing workflows for residential mortgage closings. You’ll work on a high-volume platform used across the real estate ecosystem, helping ensure documents are processed accurately and transactions move smoothly from origination to close. This is a remote, full-time role for candidates based in the United States.
Essential Job Functions:
• Process documents in the transaction queue including classifications, annotations, quality checks (QC), eNotes, RON tasks, and post-close QC.
• Identify and resolve common transaction issues and escalate when cases require deeper intervention.
• Collaborate with supervisors through regular 1:1s and participate in weekly team meetings.
• Support special projects and operational initiatives as assigned.
Behaviors / Operational Expectations:
• Maintain reliable attendance and be available for scheduled shifts, including occasional overtime or holidays when required.
• Work from a quiet remote environment with a dependable high-speed internet connection.
• Participate actively in meetings and manage your calendar; raise conflicts or concerns promptly.
• Follow company policies and procedures and contribute constructively to team efforts.
Minimum Qualifications:
• High school diploma is required.
• 1–2 years of related customer service or operations experience preferred.
• Strong written and verbal communication and the ability to learn new software quickly.
Knowledge / Skills / Competencies:
• Detail-oriented with the ability to multitask and self-manage in a fast-changing environment.
• Customer-first mindset — patient, empathetic, and solution-focused when handling issues.
• Results-driven and able to meet productivity and quality expectations consistently.
• Curious and coachable — open to feedback and eager to learn new processes and tools.
• Team player who thrives when collaborating across functions.
Compensation & Benefits:
• Hourly pay: $25.00/hr (SF Bay Area, NYC, Seattle Metro) — $22.00/hr (all other locations).
• Comprehensive benefits for full-time employees including medical, dental, and vision.
• 401(k) with company match.
• Generous parental leave and flexible paid time off policies.
• Additional perks such as wellness benefits, HSA/FSA options, lifestyle stipend, and paid holidays/breaks.
• Part-time employees are not eligible for benefits at this time.
Company & Team:
Snapdocs is a fast-growing company modernizing the mortgage closing experience with workflow automation and thoughtful UX. The Operations team supports production, billing, provider operations, customer success, and remote services to keep high-quality delivery on track.
Application Information:
Snapdocs is an equal opportunity employer and values diversity in all forms. Applicants needing accommodations for interviews should contact accommodations@snapdocs.com. Applicants should expect a confirmation email after applying — check spam if you do not receive one. Snapdocs will only reach out from official company domains or via authorized recruiting platforms; be cautious of requests for personal information outside the normal hiring flow.
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https://gulfcareerhunt.com/hiring-closing-operations-specialist-remote-usa/

Posted on : 2 months ago, #205762, 1 views

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