Service Desk Engineers - Dubai

Join our team in Dubai! We're hiring 2 Service Desk Engineers (Arabic Speaker) to provide top-notch technical support and assistance with computer systems, hardware, and software.
Job Ref: SDED04
Contract Duration: 1 year (renewable)
Location: Dubai, UAE
Benefits: VISA sponsorship, Medical insurance, Competitive net salary
Key Responsibilities:
• Respond to user queries and issues via phone, email, chat, or in-person.
• Diagnose and resolve technical issues, from simple password resets to complex network connectivity problems.
• Install, configure, and update hardware and software.
• Maintain records of issues, IT inventory, and documentation.
• Recognize and escalate problems when necessary.
• Educate users on IT resources and software applications.
• Ensure compliance with organizational policies and industry standards.
Requirements:
• Minimum 4 years of experience as a Service Desk Engineer.
• Knowledge of computer systems, networks, and common software applications.
• Fluency in Arabic and English.
• Friendly and patient demeanor.
• Relevant certifications like CompTIA A+, MCP, or ITIL V4 Foundation.
APPLY HERE
https://gulfcareerhunt.com/service-desk-engineers-dubai-uae/

Posted on : 3 weeks ago, #179525, 1 views, Edit

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