Sales Supervisor - Dubai

We are currently looking to recruit a performance-driven Sales Supervisor to join our growing used car sales team at Automall. Your role as a Sales Supervisor is to be on the frontline, achieving sales success while assisting in managing a sales team & providing a first-class sales experience for our customers. You will be the face of the business for every customer you interact with. You will be responsible for individual sales, managing a sales team & supporting the branch manager in managing the day-to-day operations of the showroom.

Salary: To be discussed upon interview

What you will do:

Achieve all sales objectives set for yourself, your team as well as the branch including but not limited to volume, gross margin, trade-in targets, F&I targets, etc

Assist the branch manager in managing the day-to-day operations of the branch

Supervise the sales team activities to ensure that all activities are carried out as per the company’s policies and procedures

Initiate dialogue with the Sales team and branch management to discuss and address sales target issues, customer complaints, and improvement opportunities

Ensure business process standards are maintained, including the monitoring of Customer data capture and accuracy at all Points of Sales

Train & coach sales team members to deliver a consistent standard of customer care, & achieve business objectives, while taking actions to develop individuals for future growth

Be the first point of contact to support the sales team & address any customer inquiries & issues in an effective & timely manner

The role is to support the sales objectives of the company through achieving given sales and CSI targets for yourself, your team & the branch

Achieve and maintain the company-prescribed standard sales policies and procedures

Attend & follow up on all customer inquiries/prospects in a timely manner to maximize sales opportunities

Achieve or exceed customer satisfaction objectives, thereby ensuring maximum customer satisfaction and repeat sales

Ensure that Company procedures are adhered to in terms of handling cash and assisting in arranging vehicle finance

Constantly improve selling techniques & customer-handling skills

Sell vehicle-related insurance products & accessories

Maintain awareness of the automotive industry, update knowledge of product range, models, features, and benefits

Analyze the market situation and identify customer needs

Explore opportunities to sell our products and services

Required Skills to be Successful:

Minimum 3 years of car selling experience (used or new cars)

Native in Arabic & fluent in English or Western

Demonstrated dealing with high-volume preferred

Must be with a reputable brand like Al Futtaim or major used car operators

About the Team:

The role will report to Branch Sales Manager, and you will be working in a busy environment wherein you will be dealing directly with internal and external customers daily.

What equips you for the role:

At least 3 years of car sales experience (New or Used cars), preferably as a senior sales executive, sales supervisor, or sales manager.

Demonstrated track record in sales & excellent customer service experience

A genuine passion for leading by example

UAE Driving Licence is a must

PC proficiency

Languages: Fluent English is a must

Possess natural leadership qualities

Ability to motivate & coach a team

Customer Service Skills

Effective communicator

Influencing skills

Apply https://ndallo.com/job/sales-supervisor/

Posted on : 11 months ago, #147576, 9 views, Edit

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