Reservation Supervisor - Dubai

Overview:
Join a fast-growing holiday homes operator where you’ll lead day-to-day reservations and ensure every guest enjoys a smooth, professional booking journey. This role is ideal for a hospitality professional who thrives on operational excellence and guest satisfaction.
Key Responsibilities:
• Oversee daily reservations workflow, ensuring prompt, accurate handling of all bookings and modifications.
• Respond to guest inquiries and special requests, providing clear, friendly guidance across phone, email, and messaging channels.
• Administer OTA listings and PMS configurations, keeping inventory, rates, and content fully optimized and up to date.
• Compile and interpret reservations, pickup, and occupancy reports, highlighting trends and recommending actions to improve conversion and yield.
• Coordinate with operations and front office teams to align arrivals, special notes, and service expectations.
Requirements:
• 3–5 years’ experience in reservations, front office, or broader hospitality operations.
• 1–2 years of proven team-leading or supervisory experience.
• Hands-on knowledge of OTA dashboards and PMS tools (e.g., channel management, rate mapping, inventory controls).
• Strong communication and people leadership, with the ability to multitask and perform under pressure.
• Fluent in English; Arabic is an advantage.
• Currently based in Dubai and available for on-site duties.
About EasyGo Holiday Homes:
We focus on memorable guest stays and a supportive, growth-oriented workplace. You’ll join a team that values collaboration, accountability, and continuous improvement.
APPLY HERE

https://gulfcareerhunt.com/hiring-reservation-supervisor-dubai-uae/

Posted on : 3 weeks ago, #206922, 1 views

It is ok to contact this poster with commercial interests.

Report as inappropriate