Manager - Dermatology & Aesthetics Required in Dubai - Dubai
Manager - Dermatology & Aesthetics Required in Dubai
Objective:
The position incumbent is responsible for supervising and coordinating all Operational and Business Development activities of Dermatology and Aesthetic department across Medcare Medical Centers.
Main Responsibilities:
Business Development
· Achieve the organizational objectives in terms of Revenue, Brand Image, Business development and Market presence of the brand.
· Deliver frameworks for the creation of business development plans
· Create and manage an annual business development plan for meeting revenue and market share goals.
· Identify new business opportunities both internally and externally, market needs and industry developments and expand the network.
· Maintain healthy business relationships with vendors, Government officials, and competitors.
· Responsible for increasing the footfalls as per the business plan
· Close co-ordination with marketing, service Excellence and Insurance departments and take appropriate measures to increase the foot falls.
Operational Activities
· Responsible for applying and implementing all SOPs per medical centre.
· Ensure provision of Quality Care and services through cost effective management and support Quality Audit Team to enhance clinical quality in the department.
· Ensure cross referrals are happening so as to retain the customer and render necessary care to the patient.
· Explore the possibilities of adding new specialty in the units or getting doctors on visit etc. so as to increase the business generation.
· Conduct weekly and monthly review meeting with Operation Managers and Unit Managers to review performance and the requirements of the department.
· Ensure that support for doctors is provided in terms of Staff, Equipment and other facilities required to carry out their responsibilities.
· Maintain day-to-day, on-going relationships with the medical staff and management teams.
· Ensure the department operations are in compliance with UAE regulations and standards.
· Effective Grievance Redressal related to patient, doctor, and staff complaints.
Marketing & Promotions
· Develop various promotional packages
· Focus on internal marketing to promote the services and specialties.
Market Research & New Business Opportunities
· Aware the improvements in the function with regards to the best industry practices.
· Undertake secondary market research.
· Conduct a thorough competitor analysis with respect to pricing, services offered etc.
· Coordinate with Finance for feasibility study of the newly identified business opportunity.
· Keep an eye on local market conditions, local doctors and competitor analysis and update the management.
· Develop a situation analysis of Medcare including its SWOT to assist in the development of a strategic plan.
Team Management
· Development department structure and role fitment of existing employees.
· Plan Staff requirements in advance and close co-ordination with HR Department to fulfill the staff requirements.
· Assist the training and development team in effectively implementing the training programs.
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