Live Chat Support - Dubai

Live Chat Support required
Company Overview
AHEPA Management Company is a leading organization dedicated to providing exceptional management services. We are committed to fostering a supportive and inclusive work environment that encourages growth and development.
Job Description
We are seeking a customer-focused and tech-savvy Live Chat Support professional to join our team. In this role, you will be responsible for providing real-time assistance to our customers through live chat. This position requires excellent communication skills and the ability to resolve customer inquiries efficiently and effectively.
Responsibilities
• Provide prompt and professional responses to customer inquiries via live chat.
• Troubleshoot and resolve customer issues in a timely manner.
• Maintain a high level of customer satisfaction by delivering exceptional service.
• Document and escalate issues to the appropriate department when necessary.
• Collaborate with team members to improve customer support processes.
Qualifications
• 1-5 years of experience in customer support or a related field.
• Strong written communication skills.
• Ability to multitask and manage time effectively.
• Proficient in using live chat software and other communication tools.
• Customer-oriented mindset with a focus on problem-solving.
Additional Information
This position offers a dynamic work environment with opportunities for growth and development. We are looking for individuals who are passionate about providing excellent customer service and eager to contribute to our team
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https://gulfcareerhunt.com/live-chat-support-remote-usa/

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