IT Service Desk Administrator Required in Dubai - Dubai

IT Service Desk Administrator Required in Dubai

Higher level education and a minimum of at least 1 years’ proven, relevant working experience
Strong analytical skills with problem-solving ability
Knowledge of networking and network protocols
Ability to develop clear and concise documentation
Excellent written and oral communications skills and the ability to deal effectively with people at all levels and in different situations
Ability to operate in high pressure situations, successfully handle multiple competing priorities and possess a high level of discipline whilst maintaining a high degree of flexibility and professionalism
A self-starter, capable to work with minimal supervision
Strong English language skills
Experience with Hyper-V and with Veeam Backup is beneficial
Certified in Microsoft (MCSE/MCSA) and or Cisco (CC*) is beneficial
Knowledge of VOIP / SIP and mobile technologies
Experience with cloud-based applications like Office 365 and Salesforce is preferred.

Key Responsibilities:

Provide support for both hardware and software related issues our users encounter
Implement structural improvements, new technologies, services and processes
Manage workstations, servers, equipment and office network infrastructure
Execute ITIL processes like incident-, change- and problem management
Manage the availability of our IT systems and services, which are Windows and Linux based
Have the capability & willingness to take ownership of our day2day IT operations
Respond to and resolve Service Requests and Incidents
Keep systems and applications up to date
Administer infrastructure, systems & processes pro-actively
Participate in multi-disciplinary IT projects
Be part of the on-call schedule.

About the Role:

In this role, you will be working in an agile environment with modern development practices and the newest technology. You will be responsible for maintaining and improving existing and future IT systems & services.

Due to the number of applications we receive, please note we will only be able to respond to successful applicants

APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/it-service-desk-administrator-at-2921123695?

Posted on : last year, #113633, 24 views

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