Information Technology Manager Required in Dubai - Dubai

Information Technology Manager Required in Dubai

At the core of our Yellow Door Energy mission, vision, and values, we have our people!

As a leading energy partner with >200$M of developed C&I assets across 6 regions and growing; we now have a great opening for a skilled IT Manager to join our HQ in Dubai and support our growth journey.

As the IT Manager, s/he will be responsible for designing a proactive IT strategy, looking at innovative preventative maintenance, and future-proofing our IT environment with optimum security, creating robust IT policies, negotiating and selecting vendors, and increasing and improving user proficiency and efficiency of our cloud-based technology across geographies and departments.

Essential for application:

Bachelor’s degree in information technology, computer science, software engineering, or a related field.
A minimum of 5+ years of experience as IT Manager for 100+ employees’ company.
Experience in building customizing and deploying security policies on Microsoft 365 and other applications.
Strong working knowledge of the M365 Portal (SharePoint, Active Directory, Emails, Teams).
Excellent working knowledge of computer systems, security, system administration, data storage systems, wireless technology applications, IT security and phone systems.

Preferred:

Microsoft Certified.

Job Description:

KRA 1:

Maintain all IT operations, including operating systems, security tools, applications, email systems, laptops, desktops, VC equipment.
Analyze department needs and recommend solutions and/or best practices to increase user productivity.
Maintain the software & hardware inventory across departments & offices including user licenses, laptops, etc.
Manage the existing vendors and identify new suppliers to support all our users across all offices.

KRA 2: Security

Prevent potential external cyber-attacks by conducting frequent audits to identify vulnerabilities and ensure the complete security of all our operating platforms.
Mitigate risks by developing proactive solutions & implementing robust policies.
Develop disaster procedures in case of security breaches and incorporate them within the IT manual.
In an event of a security breach, follow internal IT manual resulting in minimum impact & document safety-related shortcomings and affected processes.

KRA 3: User Management

Take end responsibility for user support such as troubleshooting, and managing user access on applications such as SharePoint, M365 portal and licenses such as AutoCAD, Microsoft Project Plan, Adobe, etc.
Manage onboarding and offboarding of employees.
Train employees on both software and hardware best practices.

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