Customer Technical Support Required in Dubai - Dubai

Customer Technical Support Required in Dubai

Female Only

Our Customer Technical Support department is looking for a passionate and experienced Female to join us as a Customer Support Executive.

In addition to this, you should also possess the great communication skills and to convince the clients for a meeting.

If you are interested in this position and have a proven track record of successful customer service works and lead generation, then apply now. We will contact you soon.

Responsibilities

Understanding the products and services provided by the company.
Preparing company policies and procedures.
Developing training lessons with vendors.
Supporting the customer through an email ticketing system and phone calls.
Resolving customer complaints and queries.
Providing detailed information to customers.
Maintaining records of each phone call for future reference.
Taking feedback from the customers. Negotiating the terms and conditions with the customer.
Contributing the work to the company’s knowledge base.
Maintaining a healthy relationship with the clients.
Adhering to the company’s rules and regulations.

Requirements

o Must be Well Spoken Arabic and English Both.

o. Excellent negotiation and sales skills.

o Bachelor’s degree in Business Administration or a related field.

o 2-3 years of experience working as a Customer Support Executive or a similar position in the Customer Service department.

o Good problem-solving abilities.

o Understanding and working knowledge of Customer Relationship Management software

Send your CVs to info@resthero.io

Posted on : 3 years ago, #128042, 13 views

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