Customer Service Specialist Required in Dubai - Dubai

Customer Service Specialist Required in Dubai

Do you want to join a fast growing small company that has helped positively impact young people’s lives?

Do you want to live in one of the world’s most dynamic and cosmopolitan international cities, live tax-free and enjoy generous benefits?

Are you passionate about providing extraordinary customer experience?

Then you would be a perfect fit for a role at Hale Education, a Dubai-based consultancy group focused on American university admissions!

As an American owned and operated company with current consultants from Harvard University, Columbia University, Dartmouth, NYU, and many other top schools, we empower students to realize their personal and academic potential.

ROLES AND RESPONSIBILITIES:

The ability to manage various deadlines.
Addressing inquiries and resolving complaints, generally providing a higher level of customer support on a specific service.
Interacting with customers via telephone, email, online communication, or in person to provide support and information on requested services.
Ensuring that appropriate actions are taken to resolve customer’s satisfaction.
Maintains accounts and records of client interactions with details of inquiries, feedback, or comments.
Uses knowledge of a specific service or other assigned area of expertise to answer inquiries or to forward to the appropriate personnel.
Answer incoming calls and assist with confirmations, and other scheduling duties.
Provides data management, ensures all systems are updated consistently, and customer information is updated accurately.
These duties are included as above, but not limited to.

CANDIDATES SHOULD HAVE:

High school diploma.
Customer service experience required.
Front office experience in hospitality required.
Must be fluent in written and spoken English.
Strong attention to detail, time management and organizational skills.
Team player.

Benefits:

Stipend for annual round-trip flight home
30 calendar days of paid vacation per year
All UAE private sector holidays off
Private health insurance, residence visa, and Emirates ID paid at company expense

APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/customer-service-specialist-at-hale-education-group-3275889947?

Posted on : 2 years ago, #128388, 8 views

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