Customer Service Required in Dubai - Dubai

Customer Service Required in Dubai

The primary role of the customer service representative is to interact with customers to address their concerns, answer their questions and assist them with their needs. A customer service representative will often answer customer phone calls and emails, responding to customers’ questions and concerns.

Responsibilities

Listen to customers’ concerns, issues and questions
Resolve customers’ concerns and answer customers’ questions to your best ability
Maintain a positive attitude and calmly respond to customers’ complaints
Open new customer accounts
Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
Recommend possible products to meet the customers’ needs
Refer issues and questions to managers if necessary
Prepare product and customer reports by gathering data collected during customer interactions

Qualifications

Personable and attentive
Strong interpersonal skills
Strong verbal communicator
Familiar with the software used to connect with customers and gather their information
Knowledge of applicable products and markets

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https://ae.linkedin.com/jobs/view/customer-service-at-al-manama-management-3412642498?

Posted on : 2 years ago, #135980, 15 views

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