Customer Service Representative Required in Dubai - Dubai

Customer Service Representative Required in Dubai

As a CSR you will work within the Commercial Customer Service sector supporting the Middle East and European businesses. You will ensure that all customer contacts are dealt with effectively and courteously. This will include processing orders, preparing correspondence and responding to enquiries as requested by the customer, sales, marketing and customer service management team.

As a Shaw Representative you will strive to deliver a world class customer experience with a strong focus on First Contact Resolution. You will display a professional can-do attitude while interacting - multiple times a day - with key customers. You will take ownership of customer support through detailed follow-up from order processing to delivery of the product with a focus on continuous improvement. Please note this is full time position.

Requirements:

Ability to speak and write fluently in English required. Ability to speak in Arabic is a plus.

A desire to deliver world-class customer service

Strong attention to detail

Clear, professional and concise communication skills; written and verbal.

Must have proficient adaptable computer skills

Basic mathematical skills

Excellent organizational and time management skills

The ability to think outside the box

Must reside and be authorized to work in the UAE

Desired:

1-2 years Customer Service experience - within a sales or service environment

Required Competencies:

Communicate Effectively

Build Customer Satisfaction

Manage Work

Learn & Apply

Shaw Industries Group, Inc. is more than a flooring company – we are more than 20,000 people united in our vision of creating a better future for our customers, for our people, for our community and for our company. We provide carpet, resilient, hardwood, tile & stone, laminate, synthetic turf and other specialty items for residential and commercial markets worldwide. We meet diverse customer needs through an expansive portfolio of brands, including: Anderson Tuftex, COREtec, Floorigami, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Floors, Shaw Sports Turf, Southwest Greens and more.

Headquartered in Dalton, Georgia, USA, Shaw is a wholly owned subsidiary of Berkshire Hathaway with $6 billion in annual revenue and representation throughout the U.S., as well as in Australia, Belgium, Brazil, Canada, Chile, China, France, India, Mexico, Singapore, United Arab Emirates, and the United Kingdom. For more information about our company brands, operations and community involvement, or to join our industry-leading team, visit www.shawinc.com

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Posted on : 2 years ago, #113133, 26 views

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