Customer Service Representative Required in Dubai - Dubai

Customer Service Representative Required in Dubai

Responsibilities

Important: Invoice submission on daily basis
Act as the single-point-of-contact for assigned customer accounts.
Take ownership of and resolve complex customer inquiries through extensive research,
Request support from the next appropriate level of customer support for complex escalations/issues providing documentation throughout the process.
Maintain accurate records of all internal and external interactions in the appropriate database/system.
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Building strong customer relationships and delivering customer-centric solutions.
Working collaboratively with others to meet shared objectives.
Demonstrates the steps necessary to manage the processing of customer orders through order receipt, exception identification and resolution to ensure orders are fulfilled to customer requirements.

Qualifications

At least 2 - 4 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work

APPLY FROM LINK
https://ae.linkedin.com/jobs/view/customer-service-representative-at-confidential-2879371250?

Posted on : 2 years ago, #111337, 25 views

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