Customer Service Representative - Dubai

Adeptus Advisors
Customer Service Representative
Edison, NJ ·
Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team.
This role is essential in providing exceptional support to our customers, ensuring their needs are met with efficiency and professionalism.
• The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to analyze information effectively.DutiesRespond promptly to customer inquiries via phone, email, or chat, ensuring a high level of customer satisfaction. Provide accurate information regarding products and services, assisting customers with their needs.
• Process orders, handle returns, and manage customer accounts using office software and data entry systems. Analyze customer feedback and data to identify trends and improve service delivery.
• Collaborate with sales and support teams to resolve issues and enhance the overall customer experience.
• Maintain detailed records of customer interactions in our computerized system.
• Assist in training new staff members on customer service protocols and best practices.
• ExperiencePrevious experience in a customer service or call center environment is preferred.
• Proficiency in data entry and familiarity with office software applications is required.
• Bilingual candidates are highly desirable to better serve our diverse clientele.
• Strong analytical skills with the ability to assess situations and provide effective solutions.
• Excellent typing skills with attention to detail for accurate documentation.
• A background in sales or customer support can be beneficial for this role.
• Join us as we strive to deliver outstanding service while fostering a positive work environment!
• Job Types: Full-time, Part-timePay: $25.00 - $30.00 per hourBenefits:401(k) Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance Work from home
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https://gulfcareerhunt.com/hiring-customer-service-representative-remote-usa-25/

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