Customer Service Representative - Dubai

Intake Customer Service Representative (NPWT) (WFH)
About the job
Employer Industry: Home Medical Equipment and Healthcare Services
Why Consider This Job Opportunity
• Salary starting at $14 with potential to earn more depending on related experience
• Opportunity for remote work after successful completion of in-office training
• Generous paid time off and paid holidays
• Access to comprehensive benefits including medical, dental, and vision
• Bonus and incentive opportunities available
• Supportive work environment focused on patient care and satisfaction
What To Expect (Job Responsibilities)
• Serve as the first line of contact for new customers, providing support and assistance
• Conduct insurance verification and eligibility checks for services/products
• Manage all aspects of initial intake, including data entry and processing paperwork
• Provide education to patients and referral sources regarding service qualifications and billing
• Maintain accuracy and quality control throughout patient contact and data input
What Is Required (Qualifications)
• High school diploma or GED equivalent
• Background investigation and drug screen may be required
• Valid driver's license in state of residence with a clean driving record (when applicable)
• Ability to perform simple mathematical calculations accurately
• Strong written and verbal communication skills in English
How To Stand Out (Preferred Qualifications)
• Experience in the medical field and administrative record management
• Knowledge of insurance policies and requirements
• Familiarity with medical billing practices and reimbursement
• One year of related work experience
• Strong customer service background
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https://gulfcareerhunt.com/customer-service-representative-remote-10/

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