Customer Service Coordinator Required in Dubai - Dubai

Customer Service Coordinator Required in Dubai

Purpose of the job

Provide effective co-ordination of operations and logistics to help both agents, customer, and exhibitor.

Job Accountabilities:

Assist with organizing and delivering logistical aspects of the event.
Support exhibition manager in a successful development and deliveries of newly identified strategies.
Obtain Disposal Instructions forms from project staff for booking of return freight.
Use Cargo Manifest to Monitor clearance – ensure timely clearance.
Continually monitor and research the market for new venues.
Check all commercial invoice / packing list for corrections of information – values, etc.
Arrange for venues and negotiate prices to maintain the budget.
Query our agents / exhibitors immediately re accurate ETA dates / times.
Prepare and send quotations to customers, when instructed.
Ensure all invoices go on time.
Prepare and report for all purchase orders, executed contracts, and invoices for approval.
Submit invoices promptly for payment.
Understands department process flow, constantly looking for areas of improved efficiency.
Maintains exhibition records and sends closing correspondence, final reports, and statistical information, as required.
Open job files when Pre –advice received. maintain Job files.
Check duties / taxes computations for all shipments if any.
Comply and implement the local laws and client’s requirements related to QHSEMS aspects at workplace, as per the bestowed authority and responsibility.
Carries out any additional tasks assigned (in line with qualifications and ability) by line manager.
Qualifications & Education

Bachelor’s degree in any stream.

Experience

Minimum 3years of related experience in freight forwarding background.

Must have the knowledge of Exhibition Logistics

Knowledge & Skills

Fluent in English; Arabic an advantage.

Excellent communication and problem-solving skill.

Computer knowledge

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https://ae.linkedin.com/jobs/view/customer-service-coordinator-at-saeed-mohammed-al-naboodah-group-3415641955?

Posted on : 3 years ago, #135767, 27 views

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