Customer Service Associate Required in Dubai - Dubai

Customer Service Associate Required in Dubai

Responsibilities:

Listening to customer’s concerns and handling the complaints and returns
Answer incoming calls and emails in an efficient manner
Provide accurate answers and solutions to customer queries
Follow-up with callers on complaint and/or question resolution status
Reviewing customer accounts while resolving issues
Great communication and email drafting abilities
Good problem-solving and decision-making capabilities
Basic computer skills, including data entry and Microsoft suite
Effective time management, prioritization and multitasking skills
Should be a team player and be efficient in handling daily work duties
Follow company communication procedures, policies, and guidelines at all times

Customer Service Associate Requirements and Qualifications

High school diploma or graduate in any discipline required
Customer service experience preferred
Familiarity with CRM system a plus
Excellent communication skills, both verbal and written
Ability to communicate and interact with all kinds of people (both externally with customers, and internally with company team members and other departments)
Motivated, energetic, driven work ethic
Time management skills

APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/customer-service-associate-at-workspace-ae-3178014447?

Posted on : 3 years ago, #124390, 24 views

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