CUSTOMER SERVICE AGENT REQUIRED IN DUBAI - Dubai

CUSTOMER SERVICE AGENT REQUIRED IN DUBAI

We are looking for a customer-oriented service representative. A call center representative will act as a liaison, provide solutions to customers for their ongoing services with us, and act as the main point of contact between projects and services team /Customers to resolve the issues promptly.
Any nationality can apply.

Responsibilities:

Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers.

Submit your cv to: hr.bano512(at)gmail.com
Contact our HR manager: 0567184558 // 0543642706

Posted on : 5 years ago, #103244, 10 views

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