Customer Service Advisor Required in Dubai UAE - Dubai

Customer Service Advisor Required in Dubai

Role & Responsibilities

We are looking for full-time Customer Service Advisors to be based in our Dubai office.

This is an exciting and extraordinary opportunity to work within an international team that has almost-obsessive dedication to excellence in Customer Service.

As Customer Service Agent, You Will Be Responsible For

Online Customer support via several channels including phone, email, and social media.

Support of sales by being aware of current trends, styles, and availability of products.

Liaising with boutiques, logistics, and other partners to ensure up to date delivery schedule.

Ensuring that exemplary levels of Customer service are displayed at all times and our brand values are reflected in all interactions.

Being front line voice and ears of Farfetch.

Ideal Candidate

Has some luxury Customer Service background, whether on the shop floor or in an online contact center.

Has excellent verbal and written communication skills in Arabic and English (essential).

Possesses a genuine passion and confidence with the ability to deliver dazzling world-class Customer service by phone and email.

Resourceful and able to work with limited supervision and able to use personal initiative.

Positive, can-do attitude and approach to day-to-day challenges.

Self-assured with styling abilities to provide an individual service.

Available to work 45 hours a week and 2 days of weekend

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https://www.linkedin.com/jobs/view/2869223955/?

Posted on : 2 years ago, #111119, 12 views

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