IT Support Engineer - Dubai

MCA Graduate with 1+ years of Experience
Work Description:
installing and configuring computer hardware operating systems and applications;
monitoring and maintaining computer systems and networks;
talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
troubleshooting system and network problems and diagnosing and solving hardware or software faults;
replacing parts as required;
providing support, including procedural documentation and relevant reports;
following diagrams and written instructions to repair a fault or set up a system;
supporting the roll-out of new applications;
setting up new users' accounts and profiles and dealing with password issues;
responding within agreed time limits to call-outs;
working continuously on a task until completion (or referral to third parties, if appropriate);
prioritising and managing many open cases at one time;
rapidly establishing a good working relationship with customers and other professionals, such as software developers;
testing and evaluating new technology;
conducting electrical safety checks on computer equipment.

Posted on : 8 years ago, #37360, 3 views, Edit

It is ok to contact this poster with commercial interests.

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kpmrafi786

https://gulfclassifieds.org/37360

Dubai, UAE

Phone : +971561225401

Email : [email protected]